Shipping policy
Gamer's Cove LLC is an online-only store.
Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays).
- Pre-order items will be shipped based on the estimated release date provided in the product description.
Shipping Rates & Delivery Estimates
- We currently only ship within the United States.
- Shipping rates and delivery estimates will be calculated at checkout based on your location and selected shipping method.
- Free shipping is available for orders over $100.
Order Tracking
- Once your order ships, you will receive a confirmation email with tracking details.
- Please allow 24-48 hours for the tracking information to update.
Damaged, Lost, or Stolen Packages
- We are not responsible for lost, stolen, or damaged packages after they have been shipped. However, if you experience an issue, please contact us at Admin@Gamerscove.net
- When reaching out, please include your name, order number, and a detailed message, and we will assist in resolving the matter.
- If your package arrives damaged, please provide clear photos and contact us within 3 days for assistance.
Returns & Exchanges
- We do not accept returns on trading card products.
- If you receive the wrong item or a defective product, contact us within 3 days of delivery for a resolution, at Admin@Gamerscove.net
Cancellations
- Cancellations can be requested before shipment but are subject to a 6% cancellation fee. This fee covers the non-refundable payment processing charge applied when the initial transaction is made.
Domestic Shipping Only
- At this time, we only ship within the United States. We do not offer international shipping.
Contact Us
If you have any questions regarding our shipping policy, feel free to reach out to us at Admin@Gamerscove.net